Customer Service Quotes

• Customers know that they have been back stabbed when they feel the deep pain of betrayal. Their motto is : "Don't get mad, get even"  
• Customer Service-is the art of trust. Developing Trusted relationship with your Customers requires Organizational Positive ATTITUDE from the Top.
• The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy
• Organizational Customer Service Culture is built by Education and not by one off training.
• Customer Service Culture is the habit of being able to exceed Customer expectations with the best value and knowing how,when and why. 
• It is not the employer who pays your wages. Employers only handle the money. It is the customer who pays your wages  
• A business exists to find new customers. A Customer exist to keep business creative. 
• The Customer is boss. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else  
• A customer:the most important-We are dependent on him, not an interruption but purpose of it,not an outsider in business.but part of it.  
• Customer Service The golden rule for every business person is this: ''Put yourself in your customer's Shoes and see it from their eyes".  
• The customer perceives service in his or her own terms.You need to know about customer feedback that says things should be better. 
• Customer-based feedback must be translated into what the company must do internally not just to meet but exceed customers  
• “To open a shop is easy, to keep it open is an art - However, A man without a smiling face must not open a shop" 
• “If a thing’s worth doing, it’s worth doing well.” but in Customer Service, If is worth doing …it's worth overdoing!  
• You can not just train your staff how to deal with your Customers. You must Educate them how to Live,love and breathe Customer Service  
• Customer Service Key to Satisfied Customer - Keep your promises! How to keep your Promises = Under promise but always over deliver=Excellence.
• “Make happy those who are near, and those who are far will come.” 
• Returning Customer TRUST you because you Listen to them and keep delivering more than they expect from you. FIRST and EVERY time !  
• Front line employees are Gold mine and a key to success of any Business-reward their efforts-they are the driving force of your Business. 
• Work hard for your Customers,change attitude,raise your standards .Don't compete with others - Compete with what you're capable of.Ante up your Service delivery!  
• Key to success of every champion is Ritual of raising standards and self expectations - Customer Service Culture has the same principles. 
• Who has the Advantage in Business? Youth? Speed? Talent?  Intelligence? No! its People who been there before.They know the road ahead.  
• You business is controlled by decisions.Gain courage,make a decision and invest in your business.Start building Customer Service Culture  
• Organizational Customer Service attitude and Building Customer Service Culture starts with management. make a decision - build a culture.
• Culture starts from the top.The biggest stranglehold of Customer Service Culture is coming from the Business management Resistance to change  
• Golden Rules of Customer Service: Don`t let me wait! I should Ask only once! Fix it now-right here and then! Don't make me run around! Don`t say "I understand" if you don`t.  
• An Intermediary service Culture starts with a refined collective understanding and appreciation of Customer Service attitude and behavior.
• You can buy any and every marketing and advertising Campaign - what you can`t buy is FREE Word of Mouth advertising - You must earn it !
• Music for Customers ears: "I will get that sorted out for you NOW","We don't have it,but I will get it for you","Here is a little gift for you".  
• Dont think because you hold 70%of market share that Customer don't have other Choice. They will find better choice and tell everybody about it.
• Sustained successful business Say`s Customer Service matters-provide service that adds more value than expected and more than anyone else can offer.

Thank you for reading